A Training to Relieve Work-Related Technostress: The Project “Tutela 2”

Technostress, or the inability to deal with information technology (IT) healthily, may have a detrimental impact on employees’ quality of life. The present study had the objective to develop training to facilitate the management of work-related technostress. A sample of 236 voluntary bank employees underwent an initial survey and a training protocol to mitigate and relieve technostress effects. Finally, they filled in the survey again. Within-group analyses were performed comparing pre- against post-training scores. Furthermore, between-group analyses compared the post-training results of the experimental group to those of a control group that answered the initial survey, but did not perform the training. Results showed that in the experimental group, the post-training levels of technostress were reduced with respect to pre-training scores and were lower than in the control group. Our data showed that a multifaceted approach could stimulate the development of effective screening procedures and intervention strategies to enhance a healthy interaction between individuals and IT.