The Internet of Things in manufacturing innovation processes: Development and application of a conceptual framework

Purpose – The purpose of this paper is to contribute and enrich the scientific debate about the phenomenon called the Internet of Things (IoT) from a managerial perspective. Through the lenses of management and innovation literature, the authors investigate the main facts that characterize the IoT and developed a conceptual framework to interpret its evolution. The framework has then been applied to the case of a three-dimensional (3D) printing technology used for additive manufacturing. Design/methodology/approach – A theoretical analysis of the phenomenon of the IoT and its main elements has been performed to construct a conceptual framework in a managerial fashion able to describe the evolutionary impacts of the phenomenon on the manufacturing industry. Findings – Through consequential steps, namely radical, modular, architectural and incremental innovation, and by adopting and integrating the Henderson and Clark model, the authors explain the cornerstones of the evolutionary impact of the IoT on the manufacturing industry. Finally, the authors apply the framework to the case of additive manufacturing and 3D printing. Practical implications – The framework’s practical value is related to its employability in interpreting and possibly forecasting the evolution of manufacturing industries thanks to the advent of the IoT, allowing managers to capture value arising from technological changes. Originality/value – This study offers a clear and simple model to interpret the impacts of the IoT. Such a goal has been obtained by systematizing the disconnected research on the topic and arranging such contributions into solid paradigms of the managerial literature.